1. Information We Collect

We collect the following categories of information:

• Account information — your name, email address, phone number, and, where provided, your state and city.
• Sign-in information — when you sign in with Google, we receive your name and email address associated with your Google account.
• Order information — the products you order, your delivery address, payment details or payment slip uploads, and your order history.
• Communications — messages you send to us, including on WhatsApp or by email.
• Usage information — technical data such as your IP address, browser type, device information, and the pages you visit, collected through analytics tools and server logs.

2. How We Collect Information

We collect information directly from you when you create an account, place an order, contact us, or otherwise interact with the site. We also collect some information automatically through cookies and similar technologies, and from third parties such as Google when you sign in.

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Process, fulfil, and deliver your orders
• Communicate with you about your orders, quotes, and enquiries
• Provide customer support
• Improve the site and our services
• Comply with legal obligations and prevent fraud

4. Legal Basis for Processing

We process your personal information on the following legal bases: the performance of a contract with you (for example, to fulfil an order), your consent (where required), our legitimate interests in operating and improving our business, and compliance with legal obligations.

5. How We Share Information

We do not sell your personal information. We share information only as necessary with:

• Service providers who help us operate the site, process payments, and deliver orders, including logistics and shipping partners
• Analytics and hosting providers who process data on our behalf
• Authorities, where required by law or to protect our rights and the rights of others

6. Cookies and Analytics

We use cookies and similar technologies to remember your preferences, keep you signed in, and understand how the site is used. We use analytics services (including Google Analytics) that collect aggregated usage data. You can control cookies through your browser settings, although disabling them may affect the functionality of the site.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymise it.

8. Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us using the details below.

10. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Third-Party Links

Our site may contain links to third-party websites or reference third-party platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. International Transfers

Some of our service providers may process data outside Nigeria. Where this occurs, we take steps to ensure your information is handled in accordance with this policy and applicable data protection law.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.